Shipping

What locations do you ship to?

All our made to order items are shipped to nearly every country across the globe, Transit time will vary from location to location. 

 

How long does an order take to arrive once shipped?

All orders are processed & shipped as soon as possible through many of our made to order facilities. It typically takes 2-5 business days for handling & processing your order (excluding weekends and holidays). The typical delivery time frame is anywhere from 10-20 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season's as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. 

 

Will I receive a tracking number for my package?

Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays, busy season's or customs inspections. Thank you for your patience and understanding.

 

Are there any hidden customs fees or import taxes?

All prices on our webpage are displayed in USD. However, depending on your location and laws in your area, you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its destination, which are determined by your local customs office. Please seek additional guidance based on your location and the associated import laws. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

 

Extended Delays

In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will do everything we can to help you resolve any situation that we have control over.